Best Practices for Creating a next generation 911 Strategic Plan

Tuesday, March 19, 2019
2 PM ET | 11 AM PT

Public safety entities that are making the most progress toward Next Generation 911 (NG911) adoption typically have one thing in common: a comprehensive 911 strategic plan, a key foundation for a successful NG911 implementation.

On March 19 at 2 PM ET | 11 AM PT, Mission Critical Partners is kicking off a three-part live webinar series on the topic of NG911 readiness. During the series, which is designed for state, regional and local jurisdictions, MCP will cover the strategic planning process, development and ongoing maintenance. Our first webinar will discuss best practices for creating a strategic plan.

Topics of discussion include:

  • The importance of planning for NG911
  • Best practices for engaging stakeholders and gaining buy-in
  • Setting an NG911 vision
  • How to proactively plan
A live Q&A with MCP NG911 experts will take place at the end of the webinar.
Please note: this webinar is only available for state, regional and local public safety entities. Registration must be approved.

MCP Presenters include

Eric Caddy 150x150

Eric Caddy, PMP, Vice President & Director of Network/911 Services
Eric is an experienced project manager for statewide and regional NG911 projects, including strategic planning, budget planning, stakeholder engagement, consensus building and implementation oversight.

Jackie Mines 150x150

Jackie Mines, Senior Communications Consultant

Jackie is a change agent with outstanding strategic vision, leadership, communication and organizational skills that resulted in one of the first national deployments of an NG911 backbone.


Nicole Unger 150x150Nicole Unger, Public Safety Consultant
Nicole has supported efforts to improve emergency communication at all levels of government. She has helped coordinate stakeholders across diverse geography and disciplines to build consensus around initiatives that leverage problem solving for the betterment of public safety.
Molly Falls 150x150
Molly Falls, ENP, Senior Technology Specialist
Molly is a forward-focused and solutions-oriented senior technology specialist with more than 17 years of public safety and technology experience. She has managed and supported multiple public safety technology deployments.